We help clients “stand in the shoes” of payer and provider customers
Rapid Quality Evaluation (RQE) involves a rapid, high level health care quality evaluation on the specific therapeutic area designated by biopharmaceutical clients that provides insight on provider and payer customer pain points and opportunities to inform a specific area of internal business strategy.
Patient-centeredness and health equity are cross-cutting themes that are reflected in RQE and all other THCQ Consulting services.
Comprehensive Quality Evaluation (CQE) involves an extensive and comprehensive quality evaluation and assessment on a specific therapeutic area of focus designated by biopharmaceutical clients. CQE involves advising on health care quality and the external value-based care environment to inform internal business strategy in the areas of evidence generation, market development, market access, and payer marketing.
Patient-centeredness and health equity are cross-cutting themes that are reflected in CQE and all other THCQ Consulting services.
Expert Quality Advisory Retainer (EQAR) services involve retained quality strategy advisory consulting where the biopharma client is availed of advisory services of THCQ Consulting President & CEO, Norris Turner, and others on the team.
The THCQ Consulting team brings strong expertise and decades of experience in the areas of health care quality strategy in life sciences, external medical and payer stakeholder engagement in support of life science company strategy, quality measure development, phase II-IV clinical development, market access, and health policy.
For THCQ Consulting overall services, we work in all therapeutic areas. Importantly, we have particularly strong depth of knowledge, experience, and relationships in the mental health arena. And patient-centeredness and health equity are cross-cutting themes that are reflected in EQAR and all other THCQ Consulting services.
Biomedical engineer with a neuroengineering focus and technical and business experience in product engineer work cooperatives through multi-year involvement in a market research fellowship
Healthcare professional with 30+ years of experience, including positions as Finance Controller, Medicaid & Medicare Marketing Director, and Health Policy Director focusing on mental health
Clinical pharmacist and brand strategy consultant with experience in branding and marketing, community pharmacy, association management, and consulting.
Student pharmacist intern for Launch Excellence Partners and THCQ who values leadership, communication, and teamwork.
Results-oriented professional with 18+ years of pharmacy experience skilled in communicating with customers and collaborating with various members of the organization to achieve objectives.
Clinical pharmacist with extensive experience and financial knowledge of the current healthcare system committed to quality improvement and enhanced patient safety.
Health services researcher and medical anthropologist with expertise in quality measurement and qualitative research methods who provides strategic advice around healthcare quality to biopharmaceutical companies
An executive in the pharmaceutical industry with over 20 years of experience across a diverse range of functions including clinical development, medical affairs, market access, quality strategy, and more
Following Dr. Turner's training as a clinical pharmacist and pharmaceutical chemistry scientist, he worked as an executive in the biopharmaceutical industry (at Pfizer, Purdue Pharma, and Johnson & Johnson) for 20 years across clinical development, medical affairs, and market access/quality - which included obtaining a two-year health policy educational certificate.
Dr. Turner has extensive experience with healthcare quality engagements across all payer channels, providers and systems, all areas of pharmacy, and state & federal government including the Centers for Medicare & Medicaid Services, Defense Health Agency, Office of the National Coordinator for Health Information Technology, and health policy stakeholders.
These multiple areas of expertise position Dr. Turner to lead THCQ Consulting to deliver meaningful value to biopharmaceutical clients, and ultimately to the customers and patients they serve.
Outside of Work: Norris resides in Yardley, Pennsylvania with his wife, Denise, and their three grown children, Victoria, Julian, and Jason, and their dog, Toby. Norris loves running. He only began running in 2010 (and since he's run 3 marathons, a 50k ultramarathon, and many half marathons and other races) but now tries to get in 2-3 miles daily. Other than running, Norris enjoys quality time discussing all kinds of topics with his family and friends, traveling, hiking, following politics, and reading and studying the Bible.
Our mission is to help biopharmaceutical clients deliver healthcare quality strategy for market access impact. We pursue our mission with vigilance to the values of integrity, accountability, excellence, and passion.
Many biopharmaceutical companies understand how to translate the realities, challenges, and pain points faced by their customers in the quality-focused, value-based healthcare environment to inform market access strategy.
Some companies do not have the internal expertise to inform what response to take.
THCQ Consulting can help.
Some biopharmaceutical companies do not fully understand how to position themselves strategically against the dynamics of the external quality and value-based care, delivery, and payment paradigm to gain leverage in optimizing market access.
This is also an important challenge to solve.
THCQ Consulting can help.
THCQ Consulting collaboratively works with clients that fit either description above to better enable them to:
Getting Grounded on Essential Quality Basics
THCQ Consulting provides an evaluation of the landscape of quality measurement and value-based performance programs related to applicable disease states/therapeutic areas with mapping to provider and payer stakeholders.
Focused/Small Group Engagements with Clients
We ask our clients the right questions to narrow the focus on quality strategy challenges to solve.
Large Group Engagements with Clients
World Café Method – THCQ Consulting works with key stakeholders in client organizations to tap into the collective wisdom and co-creativity that shows up when we intentionally invite the voices and unique contributions of individuals focused on a shared goal to participate. The World Café methodology is a simple, effective, and flexible format for hosting large group dialogue.
Better Brainstorming – THCQ Consulting focuses on questions, not answers, for breakthrough insights.